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Home Life and Health Member/Family Assist

Member & Family Assistance Plan

The Member and Family Assistance Plan MFAP is a professional counselling and referral service to help eligible Members and their insured Dependents deal with a broad range of personal and work-related problems, such as:

  • Marital issues
  • Family problems
  • Child related concerns
  • Alcohol misuse
  • Drug abuse
  • Emotional difficulties
  • Career and vocational concerns
  • Financial worries
  • Legal problems

The counsellors can assist you or an insured Dependent with any problem or concern that may be troubling you or them.

Professional Counsellors

Organizational Health Incorporated (OHI) Ontario, consultants have been retained to provide this professional counselling and referral service.

Confidentiality and Privacy

The plan is completely private and confidential. When you or an insured Dependent want to use the service, you make contact directly to OHI Ontario consultants. Names or individual information will never be released to the Board of Trustees, any Union officials or any other person.

How to use the Member Assistance Plan

The OHI Ontario counselling and referral service is available on a twenty-four hour around the clock basis. All you or an insured Dependent has to do is phone one of the following numbers, to be served in the language of your choice:

Contact Information

Call Organizational Health Incorporated (OHI) (Ontario)

How does the plan work?

The plan provides counselling sessions related to each concern in any given year at no cost to you or your insured Dependent. Should longer-term or specialized counselling be required, OHI Ontario counsellors will make a referral to the appropriate professionals and agencies in the community. If referrals are required, attempts will be made to utilize the services of government agencies so the cost will be covered under the Provincial Health Plan or your Extended Health Care benefits. However, if fees are incurred for referral services, they become your responsibility.

Additional Information

A brochure describing the Member Assistance Plan in further detail and a wallet card are available by contacting the Administrative Agent.

Insulators Local 95 Benefit Trust Fund c/o Benefit Plan Administrators 
90 Burnhamthorpe Road West, Suite 300 Mississauga, Ontario L5B 3C3